Tender Car

While it did take a month for my vehicle to be completed, having an open line of communication with one point of contact, their QUALITY work, and their generous deductible program more than made up for this inconvenience. -I was able to speak to 1 person during this whole process(mike) instead of being bounced around to different departments.He knew my vehicle and he knew who I was so I didn't have to reexplain the situation with a new person every time. -The work was perfect, I couldn't even tell I had been in an accident!. They even cleaned and vacuumed the interior which was such a nice surprise. - They stand by their deductible program you hear advertised. They will pay 10% of your deductible. No haggling was necessary. I would come back again!

Signed up for there white glove detail service when it was on sell. Dropped my car off at scheduled time and was told it would be couple hours. Went to go pick up my truck just before they closed and was told that they didn't get to my truck. I understood that they had a detailing sell going on so maybe second time will be the charm. I was insured that my truck would be first in line and would be reimbursed for my time if I brought it back next day. So I did, and when I went to pick it up was told again they didn't get to it because of staffing even though they had my truck all day again. Was only offered to come back another day to have them do the detailing. So basically paid for detailing I never got. Would not recommend for there detailing service.

DO NOT USE THIS COMPANY!!! The customer service is the worst ever!! Moses is rude and disrespectful. They have had my daughter’s car for 2 months for a side view mirror and a scratched door. They lied about the insurance company and wrong parts and so on and so forth. The told us her car would be done a week ago, claimed they got the wrong part but never called to give an update when the so called wrong part came in after 2 months of waiting. He is very unprofessional and lacks empathy and understanding for his customers. He told us things happen and it’s not their fault that the insurance company only gave 30 days for a rental. Very horrible service.

My car was broken into and someone attempted to steal it. As a result, my vehicle was disabled. I went to Tender Car because I’ve heard great things about them. The owner, John performed the tow to the shop himself. He didn’t introduce himself as the owner and was very polite and kind. He even went out of his way to meet me across town after the tow because I forgot to leave the key to my steering wheel club in the car. Whenever I had a problem, question or concern he would always address them to ensure that I was satisfied with the service that I was receiving. When insurance gave push back on paying for my rental, Tender Car decided to reimburse me for the rental car because at the time, loaners were not available. 3 months later, there was an issue with my vehicle unrelated to the initial repairs that had been made. I called John and he told me to bring my vehicle in right away, no appointment necessary. He got me in and out and I really appreciated that. If I could give 10 stars, I would! Thank you so much, John and the entire Tender Car Collision crew.

I have used this location on 76 street of Tender Car a few times with my vehicle been hit from people reckless driving. This place had my car look back knew when I thought that the car will be a total lost by my insurance company. Not only that, Tender Car save you up to $500 on your deductible, and my deductible is $1000. Great customer service great mechanics so I recommend anybody who car been in an accident and have insurance to take your car to Tender Car.

Tender Car Family Business is Number One in My Book they Really Showed Above Standards Work On My Vehicle. Tender Car Knows vehicles Inside and Outside this is why the Work that they do is Professional and Great. The Owner Really Have a Heart and Passion for the Work that they Do and Care About his Customers. This is a Five ⭐⭐⭐⭐⭐ Star Business and I Wish Them the Best Of Luck.

Horrible service. They kept my car which had relatively minor damages for 5 weeks, after initially telling me the work would be done within a week. While they had my car I received several gps notifications of my car being driven to Starbucks and target. They blamed delays on insurance but insurance issued payment from initial estimate before the car was brought in for service and issued a supplement payment within 24 hours of receiving documentation. Work performed was mediocre at best. I fully regret using this service.

Stop by to see about their detail packages . Wanted a package that would include a polish to the outside of my truck . They DID NOT DISAPPOINT . Scheduled the detail & while having my truck they wrote a curtesy estimate to get some minor body damages fixed on my truck . I can definitely work with the price . Will be coming back to get the minor body damages repaired . Great staff . Awesome service looking forward to brining my truck back .